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IT Field Engineer (Yokohama) / Atlas Copco K.K.

November 9th, 2021

IT Field Engineer (Yokohama) / Atlas Copco K.K.

IT Field Engineer – Yokohama(Industrial Technique BA)

Job description

As IT Field Engineer for Yokohama you will have to support our IT solutions and projects for our customers in Japan.We are looking for a highly skilled and motivated software technician who can support the installation and configuration of complex production systems and who is also able to provide a profound technical analysis of the installed solutions in case of malfunction.

Roles and responsibilities

During the project phase:Integration of new software solutions into existing technical customer environments,Make up a quotation, System installation- and configuration,Handling of change requests,Testing and validation,Problem analysis and elimination of errors,Escalate to Developers for solution,Create documents such as procedure, training usage.,Customer trainings,Supporting customer staff

During the maintenance phase additionally:Propose the Software maintenance support from the scratch and share with other division if need,Ongoing remote or onsite production support,Follow up on IT incidents,Shift support,Reconfiguration and modification,Software updates,Escalation to Developers for solution

Experience requirements/Personality requirements

Server and workstation administration on Windows and UNIX, preferably including cluster technologies.,Installation and troubleshooting of hardware platforms and Web server (ORACLE and Microsoft SQL ServerApache, IIS …), Native skill in Japanese and business level of English is mandatory, Basic knowledge in industrial automation, fieldbus technique and PLC programming are desirable, Basic knowledge of MS Office

Used to work responsible and self-contained, Capability of dealing with complex multitask situations under pressure, Proactive, Customer focused

 

Please send your application to: mitsuko.weaver@atlascopco.com