Upcoming event
Delighting Customer in Japan XXII with ANA, Wendy's and Danone
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01 July 2026 18:30 - 21:00
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L Espace @ CCIFJ
We are pleased to announce the 22nd edition of our flagship seminar “Delighting Customers in Japan”!
Renowned as one of the most challenging markets in the world, navigating Japan’s business landscape requires innovative strategies and keen insights into customer preferences.
“Delighting Customers in Japan” has been bringing together numerous esteemed executives from various industries to share their experiences and strategies for success in this complex market.
In this edition, we will welcome the following 3 distinguished speakers:
- Ms. Naheel Wafa Dajany
Executive Vice President Alliances & International Affairs, All Nippon Airways Co., Ltd. (ANA)
- Mr. Ernest Higa
Representative Director, Chairman & CEO, Higa Industries
Representative Director, Chairman, Wendy’s Japan
- Mr. Rodrigo Lima
President and Representative Director, Danone Japan
The presentations will be followed by a Q&A session and a networking cocktail with food & drinks.
This event will also be open to other chambers of commerce.
Don’t miss this chance to gain actionable insights for success in Japan!
We look forward to seeing many of you there!
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Wednesday July 1st, 18:30 - 21:00
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L Espace @ CCIFJ
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Nihonbashi Honcho YS Bldg. 1F, 2-2-2 Nihonbashi Honcho, Chuo-ku Tokyo
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SCCJ Members 7,000JPY (Non-members, 9,000 JPY
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SCCJ Members 7,000JPY (Non-members, 9,000 JPY
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Deadline for registration and payment is Thursday 25 June 12:00, or when seats are full. Any cancellations after 25 June or no-shows will be charged in full.
