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Information Platform for COVID-19 (Updated: May. 26, 2020)
NEWS | business

Information Platform for COVID-19 (Updated: May. 26, 2020)

03 April 2020 | Written by administrator


Page Index 
Tokyo Metropolitan Government, Tokyo Roadmap to overcoming COVID-19 (May 25 2020)
Major government backed financial support in Japan in relation to COVID 19 
Latest Information from Yuriko Koike, the governor of Tokyo metropolitan government 
Useful Links  
Hotline service for foreigners in Japan for virus inquiries 
What does the government offer? 
Who’s eligible to apply? 
How do I apply? 

Tokyo Metropolitan Government, Tokyo Roadmap to overcoming COVID-19 (May 25 2020)
Five Key Points of the Roadmap, Steps to Relaxing Suspension of Operations Requests (by facility), Staged Reopening of Metropolitan Schools, A “New Way of Life” at Home and at Work, Lighting up Rainbow Bridge. Download the full presentation here

Major government backed financial support in Japan in relation to COVID 19
(Drafted by Nishimura & Asahi, April 9 2020)

SCCJ Corporate Member company Nishimura & Asahi has kindly compiled a document with information about government backed financial support in Japan in relation to COVID 19. You can access the PDF file here (English only) 
Please contact the SCCJ Secretary if you have any questions. 


Latest Information from Yuriko Koike, the governor of Tokyo metropolitan government

Every Friday, Tokyo metropolitan government shares the latest information in English on YouTube.
You can see the latest clip from below link (published on Apr. 10 2020)

Useful Links:
The latest covid-19 related news from METI:
METI brochure on govt’ support measures:
The Cabinet Office’s latest information on the covid-19 situation and related issues:
COVID-19 situation report in Japan:
Latest information on the COVID-19 from Tokyo Metropolitan Government:
Chart of cash flow support (Japanese):


Hotline service for foreigners in Japan for virus inquiries
The phone number for the hotline is 03-6233-9266.

The Japan Medical Association announced that a medical support nonprofit organization has set up a multilingual hotline to help foreigners in Japan for inquiries regarding the new coronavirus. The AMDA Medical Information Center will operate the service in 8 languages between 10 a.m. to 5 p.m. from Friday to May 20. English will be accessible every day, Chinese on weekdays, while other languages including Korean, Spanish and Vietnamese will be available on designated days, the JMA said in a release. AMDA stands for the Association of Medical Doctors of Asia. The association will give financial assistance to the information center, which provides medical support for non-Japanese speakers, a JMA official said.


What does the government offer?
The government offers programs in six categories:

  1. Business consultation (第1章 経営相談) 
  2. Support for cash flow management activities (第2章 資金繰り支援)
  3. Financial benefits (第3章給付金)
  4. Support for capital investment and business development (第4章 設備投資・販路開拓支援)
  5. Support for management related adjustments (第5章 経営環境の整備)
  6. Taxes, social insurances and utility charges (第6章 税・社会保険・公共料金)


1. Business consultation
Possibility to get professional management consultation free of charge by local authorities (TBC).


2. Support for cash flow management activities

  ・Extended loan guarantees

The Japan Federation of Credit Guarantee Corporation will cover 100% of loans and thus make it easier for SMEs to apply for loans

  ・Loan programs with reduced interest rate

The Japan Financial Corporation, JFC, offers loan programs up to JPY 300 mn with a 0.9% rent reduction for SMEs whose sales have declined 5% or more due to the outbreak. No requirements of collateral, a maximum deferral period of 5 years, and exemption from guarantee fees by utilizing institutional loans from prefectures. In addition, existing debt with a credit guarantee can be refinanced into an interest-free loan using the institutional loan system supplied by prefecture or city (TBC).

  ・Interest replenishment

The government is offering interest replenishments to micro enterprises whose sales has fallen by more than 15% and SMEs whose income has fallen with more than 20%. Freelancers (self-employed individuals) are eligible for rent replenishment without requirements (TBC).


3. Financial benefits
The government will offer benefits of 2 million JPY to SMEs whose year-over-year sales has fallen by more than 50% compared to 12 months earlier and 1 million JPY to freelancers (TBC).


4. Support for capital investment and business development

  ・Subsidy programs

The government provides three subsidy programs:
(1) Business Sustainability subsidies (subsidies for business sustainability activities for small enterprises)
(2) IT/Digitalization subsidies (subsidies to increase productivity for SMEs by installing new system)
(3) Manufacturing subsidies (subsidies to improve production systems and product)

       Procurement and supply chain support

The government will offer procurement support for companies who heavily depend on procurement from one country and have thus been affected by supply chain disruptions due to the covid-19 outbreak. In addition, special measures will be taken to secure the procurement of products, components and materials that can be considered as important to maintain the health of the Japanese people. This will be done by increasing capital investment support for domestic production (TBC).


5. Support for management related issues

  ・Wage/income compensation

Companies can receive JPY 8,330/day per employee to cover for wage payment if the employee is forced to stop work due to the school closure. Freelancers and self-employed caregivers can receive a daily income compensation of JPY 4,100/day.

  ・Employment Adjustment Subsidy

Subsidy for companies that have been forced to downscale business and struggle to keep employees., by increased support to help companies pay leave allowances. With the subsidy, the government will cover 80% of the costs associated with an employee’s leave for SMEs and 66% for large corporations. The subsidy will be retroactive to January 2020 and covers up to JPY 8,300/day per employee for a maximum of 100 days.

  ・Easing of import and export procedures

Extended validity for import and export certificates and licenses

  ・Extension of the valid period of the Certificate of Eligibility for Residence Status

In the case of being unable to enter Japan, the valid period will be extended to 6 months although it is normally for 3 months. According to this change, the Certificate of Eligibility for Residence Status can be used for applications of visa or landing for 6 months from the date stated on the certificate. *If you use the certificate after 3 months passed, it is necessary for a company/organization to submit a document stating the condition that they can do their activities as they planned.

       ・Business reconstruction and resilience support for SMEs

The government will offer subsidies to support business transfer agreements (M&A included), business consolidation and maintain local supply chains, by i.e. covering costs for reorganizing businesses and transfer resources. In addition, the government will offer professional business continuation consultation free of charge for SMEs who wants to develop and/or enhance their business continuity plans and increase preparedness for natural disasters (including viruses). Resources will also be allocated to develop new BCP guidelines. The government will also establish a nationwide fund for public-private partnerships to prevent regional SMEs from going out of business (TBC).

       ・Telework support

Support for facilitating telework for SMEs: professional consultation, courses on how to best implement telework and special subsidies for equipment purchases (as a part of the IT/digitalization subsidy program as described above).


6. Taxes, social insurances and utility charges

       ・Preferential measures for deferment of tax payment

All business operators whose sales declined 20% or more compared to the same month last year since February shall be approved for deferment of tax payment without any security nor delinquent tax. This system can be basically applied to all the tax payments including corporate tax, consumption tax and fixed asset tax. For details, see:

       ・Extension of due date for tax returns and payments (consumption tax for sole proprietorship and gift tax)

The due date for tax returns was extended to 16 April earlier in March and tax offices will accept tax returns even after the date.

  ・Defer payment of national taxes

In case a taxpayer meets certain conditions, deferment of national taxes may be approved. At first, it is necessary to call the local tax office. If it is approved, the payment will be basically deferred for 1 year, and all or a part of delinquent tax during the time will be exempted. In addition, the attachment of property or conversion into cash can be deferred as well.

  ・Defer payment of local taxes

In case a taxpayer meets certain conditions, deferment of local taxes may be approved. At first, it is necessary to call the local government office.

  ・Retroactive tax refund system

In case a SME with a capital of 100 million yen or less is in the red for this fiscal year while the comapy was in the black for the last fiscal year, the company can receive a part of the corporate tax paid in the last fiscal year. This system can be applied to medium-sized companies with a capital of 1 billion yen or less this time. For details, see:

  ・Fixed asset tax reduction

Fixed asset tax and city planning tax for fiscal 2021 for facilities or buildings SME operators own will be reduced to zero or 1/2 depending on the decline in sales. For details, please contact the Agency for Small and Medium sized Enterprises (中小企業庁 経営支援部 技術・経営革新課): 03-3501-1816.

  ・Defer payment of employee pension premiums

In case a taxpayer meets certain conditions, deferment of employee pension premiums may be approved. It is necessary to apply to the local pension office.

  ・Regarding national health insurance, medical insurance system for the elderly aged 75 or over, and premium for nursing-care insurance

In case a taxpayer meets certain conditions, deferment of above payment may be approved. It is necessary to consult with the local municipal office or national health insurance agency.

  ・Defer payment of electricity and gas

In case a taxpayer meets certain conditions, deferment of electricity and gas payment may be approved. It is necessary to contact the electricity/gas operator you are contracting with.


For details, please see METI’s latest brochure (as of March 24, 2020) on the government’s support measures, you can access the brochure from “Useful links” above.


Who’s eligible to apply?

The support programs apply to all companies registered in Japan, i.e. it does not make any difference if the company is owned by a foreign (Swedish) company.

In general, the loan programs apply to SMEs who have experienced a monthly sales decline of more than 5% compared to the previous year or two years ago.

The employment related support programs apply to SMEs and large corporations on the criteria that the targeted employees are covered by the Japanese employment insurance.


How do I apply?

If you are an SME, please make an initial contact to the support center for SMEs to learn what measures may apply for your business:
SME Support Center 中小企業金融相談窓口
Tel: 03-3501-1544
Opening hours : Mon-Fri 09 :00 – 17 :00


For inquiries regarding business consultation, contact your local authority: (weekdays) (weekends)


The Japan Financial Corporation can answer to questions related to loan programs and interest replenishment:
Japan Financial Corporation 日本政策金融公庫
Tel: 0120-154-505 (Mon-Fri), 0120-327-790 (Sat-Sun)


To apply for Manufacturing, Business Sustainability or IT/Digitalization subsidies, please contact:
Manufacturing Subsidies Consultation Center ものづくり補助金事務局サポートセンター (Manufacturing subsidies)
Tel: 050-8880-4053 

Japanese Chamber of Commerce and Industry 日本商工会議所 (Business Sustainability subsidies)
Tel: 03-6447-2389    

Service Support Promotion Council サービスデザイン推進協議会 (IT/Digitalization subsidies)
Tel: 0570-666-424


For procurement and supply chain disruption support, please contact the regional bureau of Economy, Trade and Industry:
The Regional Bureau of Economy, Trade and Industry 地域経済産業局 
For inquiries about the system: 03-3501-1697 (制度について 地域経済産業政策課)
For inquiries about implementation: 03-3501-1677 (事業実施について 地域産業基盤整備課)


To apply for wage/income compensation, please contact the support center for subsidies and support associated school closure:                              
Call Center for Subsidies and Support during School Closure 学校等休業助成金・支援金等相談 コールセンター
Tel: 0120-60-3999


To apply for Employment Adjustment Subsidies, please contact your local employment agency:


For inquiries regarding business reconstruction and resilience support, please contact the Agency for Small and Medium sizes Enterprises: 03-3501-5803


To apply for support related to telework, please contact MHLW’s consultation center (free of charge) and find additional details using the links below:
Ministry of Health, Labour and Welfare’s Telework Consultation Center (テレワーク相談センター(厚生労働省))
Tel: 0120-91-6479
Opening hours: Mon-Fri 09:00-17:00

Free of charge telework consultation by NTT Data Strategy:

Courses on telework by the Ministry of Health, Labour and Welfare:


For inquiries regarding the easing of import and export procedures, please contact your local agency:








新型コロナウイルス 国内の感染状況:



  1. 経営相談
  2. 資金繰り支援
  3. 給付金
  4. 設備投資・販路開拓支援
  5. 経営環境の整備
  6. 税・社会保険・公共料金


1.  経営相談














4.    設備投資・販路開拓支援


(1) 持続化補助(小規模事業者の販路開拓のための取り組みを支援します)
(2) IT導入補助(事業継続性確保の観点から、小規模事業者のITツール導入による業務効率化等を支援します)
(3) ものづくり・商業・サービス補助(新製品・サービス開発や生産プロセス改善等のための設備投資等を支援します)




5.    経営環境の整備








日本に入国することができない場合、「在留資格認定証明書」の有効期間 について、通常は「3か月間」有効であるところ、当面の間、「6か月間」有効 なものとしています。この変更により、在留資格認定証明書に記載の日から 6か月が過ぎるまで、ビザや上陸の申請に使うことができるようになります。 ※在留資格認定証明書は、外国人が日本で行おうとする活動(就労など)について、地方出入国在留管理局が 事前に審査し、条件に適合すると認められる場合に交付されるものです。証明書の提示により、ビザの審査は迅速 に行われます。
※3か月以上過ぎてから在留資格認定証明書を使う場合は、企業などが、「予定通りの活動ができること」を記載した 書類を出す必要があります。




















詳細は中小企業庁 経営支援部 技術・経営革新課(03-3501-1816)までご連絡ください。



















経営相談につきましては全国47都道府県のよろず支援拠点にお問い合わせください。 (平日) (土日)














中小企業庁 事業環境部 財務課